Filed under: en/General
Don’t use AdWords, you waste money by paying the lazy giant Google.
It cited “rapid growth” as the cause of 19 days it took to respond to my complain. Yeah, I can as well say my body was healthily resting and growing so I overslept and kept my customer waiting.. so silly.
And it tried to make me do the work that they should be doing. Who is the one paying here?? Even regular person can search the web and find out that we carry legal music from their respective music labels. Ironically, this shows that even Google staffs don’t become smart on searching. Perhaps it is time to move on, search is past, what’s next? BTW, the ad was running perfectly happy on Facebook, and I am convinced that Facebook advertising is much better than Google Adwords, in term of price, exposure, GUI, etc.
Here is the mail exchange (mail address concealed):
Never mind.
I suggest you to see our site http://www.streamsation.com
and contact by yourself the music label companies. Use
also your favorite search engine (is it Google??) to search
the news of our site launch together with the label companies.
I don’t have time to prepare docs to convince you, since
I am paying money to you to get this advertised, so it is your
job to do the investigation. How come you just sit on your
desk and tell your customers to do the work that you should
be doing. Don’t charge customers for your lack of knowledge
and unwillingness to work to find out whether we are legal or not.Tell me how to claim my money back.
——-
Arnold P. Siboro (**@**.jp)2010/12/21 AdWords Support :
- Hide quoted text -
> Hello Arnold,
>
> I apologize for the delayed response. Google AdWords is experiencing rapid growth, and we’re doing our best to respond to all email requests within 24 hours (Monday to Friday). Thank you for your patience.
>
> I’ve reviewed your account and confirmed that it has been disapproved for being in violation of our Copyright policy. At this time, advertising is not permitted to promote the copying or distribution of copyrighted content for which you don’t have consent from the copyright holder and which is not otherwise permitted by law.
>
> Arnold, I understand that you claim to have authorization to promote copyrighted content on your website. Please note that we won’t approve your ads without receiving documentation of the authorization, such as a .pdf version of the complete and signed licensing agreement that grants you distribution rights. To allow us to re-review your ads, please reply to this email with a copy of your licensing agreement.
>
> Thanks for your efforts to comply with our policies Arnold.
>
> Sincerely,
>
> Manoshi
> The Google AdWords SEA Team
>
> Original Message Follows:
> ————————
> From: **@**.jp
> Subject: 不承認の広告
> Date: Thu, 02 Dec 2010 08:44:19 +0000
>
>> I don’t understand why you said our site promotes illegal distribution of
>> copyrighted materials? We carry legal songs from their label companies,
>> whose logos are at the bottom of the site.
>>
>> AWCID: 595-272-1174
>> AutoDetectedBrowser: Google Chrome 7
>> AutoDetectedOS: Intel Macintosh OS X
>> IssueType: disapprovals
>> Language: jp
>> Login_Email: **@**.jp
>> Topic: disapprovals
>> ad_group_name_req_1: Campaign #1
>> adsl:
>> campaign_name_req_1: Campaign #1
>> disapproval_reason: others
>> displayedAnswer: 14073
>> experiment: 1
>> first_name: Arnold
>> last_name: Siboro
>> origin: cluster
>> source: cuf
>>
>
>
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