Filed under: notes/General
This is the tale of the two repairs.
The iPod Nano was broken first. Then, Canon LBP-2300 color laser printer was broken.
When the iPod Nano was broken, I went to Apple Japan web site and made a repair request. It was very simple, and Apple sent delivery service to pick up the broken iPod. But the result was very dissapointing, as the iPod returned with a mass produced letter saying that the iPod’s repair cannot be covered by the warranty.
There is no explanation as to what went wrong with the iPod, instead there is a pricelist of new iPod Nano, because Apple is suggesting users to replace the broken iPod with new ones! Ridiculous.
Similar inappropriate action by manufacturer happened when the LBP-2300 is broken.
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Canon says the broken part must be replaced, and it can only be done by their service staff. And the total price for repair was about 70,000 yen. This includes expensive “visit charge” and “technical expertise”, eventhough the service staff is located in this small city and the part is designed to be easily put into place. Ridiculous.
Fortunately, I am smarter than Canon. I bought a used LBP-2300 from Yahoo Auction for 10,000 yen (plus 7,000 yen shipping).
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I transfered the network module from our broken LBP-2300 to it, voila, we now have a perfectly working LBP-2300 again for much cheaper cost.
Now, of course I did no abuse I am aware of to my iPod, yet Apple is treating me ridiculously, so I wonder if I can be smarter than Apple too in looking a solution to get my iPod working again.
